Sunday, August 19, 2018

Playing phone tag

No More Phone Tag

What's worse than being excited for getting work done around your home and deciding to call a contractor and they either call back days later or never at all?

I know that frustration first hand when I had a few things to do around my home and reached out to numerous contractors only to be never called back, called back weeks later or promised an estimate and never received one.

We face that same thing in our office although in a different way. We try to get right back to people the same day but when we return the call nowadays not many people actually answer their phone. So when we attempt to schedule an estimate it becomes a game of phone tag.

I needed this to stop so we just added an online scheduling system, you can schedule your estimates online without having to speak to anyone at http://www.ryanamatopainting.com/contact-painter.php
Simply select your estimator to see his availability and choose the day and time that best fits your needs. That's it the end of phone tag for us.

We want nothing more than to be able to come out right away and give you your estimate right away, the downside to this is we are ALWAYS the first one out and we sometimes get "I need to wait for the other estimates" When this happens we know the other estimates may or may not be coming and were waiting for weeks on our end sometimes for an answer as the schedule keeps on filling your available time to do your project keeps getting pushed back.
Keep that in mind when you receive these other estimates, what happens when the job starts and they weren't attentive when you asked for a price?



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