Sunday, February 11, 2018
We get a ton of questions each day regarding a potential house painting project and to avoid and missed expectations it is a great idea to ask every question you may have.
A project can go wrong quickly if something was never communicated to your painting contractor and they start a project doing things they believe were correct and spoken about.
Nothing is worse than an unhappy client as they will make everyone else unhappy as well.
All the painters want to do and live for is at the end of the project to look back at a great job and a smiling client.
To alleviate this we write everything down in our proposals, record estimates, send videos, blogs, and many many emails. We try to overly communicate all of this info so there are no surprises once that project begins.
Here is a recent video we did on our YouTube channel, there are many other informative videos on there as well so make sure you click subscribe.
Here are the most asked questions regarding a painting project. If you have any others please feel free to let us know we would gladly add them in a future video or blog.
Thursday, February 8, 2018
How long will my painting project take?
This is the age-old question we get from the estimate when the project starts an during and one that can generally be answered but needs some flexibility as job conditions change frequently.
While on an estimate your estimator is measuring, looking at surfaces, the amount of furniture in the way, what types of paint that may be used, how many coats and historical production numbers from past similar jobs. They will use all of these things to determine how long a job may take to charge accordingly but remember this is an educated guess.
Once a project starts there are some unknowns, such as how well will the paint dry, cover or if they will run into any issues with the surface. Drying conditions change due to humidity and temperature and can severely slow the job process down or speed it up.
Sometimes your painter may have a family issue and have to miss a day, or a car may break down, these everyday normal occurrences happen and should be considered with the timeline, we always suggest leaving some room before and after the tentative dates we give.
If you have a specific deadline on a project this should be told to your estimator and lead painter AND marked within your proposal and contract so everyone is aware, there is nothing worse then disappointing someone who didn't let you know there even was a deadline.
If all of these things are in order you can count on a successful painting project, with little stress and a completion day you can be thrilled with.
Sunday, February 4, 2018
Saturday, January 27, 2018
What to expect when painting your kitchen cabinets.
Ok, so you made the decision to have your kitchen cabinets painted but have no idea how this will go or where to start.
When you call for an estimate from us we will take some basic information and direct you to our webpage where you can fill out this questionnaire.
Once we receive this back our estimators will take a look at it and based off of the many other jobs we have done give a rough estimate without having to come out yet.
If this rough price fits within your budget one of our estimators will schedule an appointment to come out and go over this whole process with you. At this point, a firm price can be presented based off of what needs to be done.
The estimator will be counting doors and openings, asking some questions about colors, sheens, what you're expecting and how much you're prepared to maintain the cabinets. With any painting project, there will be maintenance. If hit hard or scratched the paint may chip and this goes for any product used on cabinets whether lacquer, epoxy or acrylics. We will show you how to touch these up easily with professional results.
You also have the option for a clear coat should you want to protect them even more than a standard paint job. You can also have the panels caulked for an additional fee. We typically would prefer not to do this as we want them to be able to move a little however we understand the cosmetic issue and when going from a dark color to light you may see a shadow in the areas not caulked.
Once the project begins you can expect some light scuff sanding, deglossing using a chemical and some more cleaning. That typically takes a day. This is where some jobs may be different, each job is prescribed its own process which may or may not involve priming, it is dependant on what the current surface is. Should we prime we typically use an oil based primer and then two top coats using an acrylic coating. We choose acrylic as it moves more (think expansion and contraction) doesn't yellow or amberlike a lacquer or oil may. The surfaces on the job usually are brushed and rolled while we may or may not take the drawers and doors back to our shop to spray.
We have found we can achieve a fine finish by brushing and rolling just as we can by spraying. Each project is different. With the proper prep and products, your kitchen cabinet painting job can turn out great. Sit back relax and let the painters do their thing.
Sunday, January 21, 2018
The Old Switcheroo
A common issue between estimator/contractor and their client and it is hard to defend against.
The estimator meets one person at the estimate and goes over what they expect, how the job will be done and when.
When the job begins that person disappears and the new irrational, difficult and angry person shows up. These are two different people, it could have been the husband meeting first and then the wife or vice versa.
The issue is both should be at the estimate to express what is expected because once the job starts it is a losing battle, they will be upset and disappointed and the contractor will want to hurry up and get out of there and away from them.
Homeowners if your getting estimates and one person is more concerned then the other they should be at the estimate. Otherwise, it is ripe for missed expectations and not a great relationship.
Here is a recent video regarding the old switcheroo
Things can and will change
The rules of life do apply in contracting as well, things do and will change.
What do I mean by that? Schedules change, people call off, families have issues.
When things do happen job schedules get changed, manpower changes on job sites and hopefully the clients understand stuff happens.
But that isn't always the case, in their life everything must be perfect it seems.
We love that our painters take their families as the most important thing and our jobs second. If there is something going on at their house or a special occasion they need to attend they are welcome to do so and yes the jobs will be affected.
I would hope other companies do the same thing. On most residential projects a day or two lost is not an emergency at all. Some feel the painting is stressful but we go above and beyond to make sure that doesn't happen.
So the next time that painter is late, or cannot make it to your project that day just think they may have something going on in their life they need to attend to.
Here is a video I just made regarding this same subject
I know how scary it may seem when someone asks you what your budget is for a project
Either you don't know, don't want to share or think its rude of the contractor to even ask but there are great reasons we ask this questions.
- To not waste the time of the homeowner or contractor. Knowing the range of the budget can save wasted time if there is no way the contractor can meet it or there may be room to add even more work to make your project even better.
- To make sure your expectations match your budget
- So your not disappointed hiring a contractor who only gives you a price you need but can't deliver what you expect.
One of the first questions we ask before we even come out is do you have a budget for this project and then while were onsite we will ask that same questions again.
We want to work for people who trust us and vice versa and sharing this important information starts the relationship process from the start. If you can't trust the person your hiring to do your work it may not be the right person.
Here is a video I just did explaining this process in depth.