Saturday, September 23, 2017
What happens at a painting estimate
What a typical estimate for us looks like
OK, so you decided you need a room, a few rooms or the whole house painted so now what?
You can ask your friends who they have used, check Facebook or the other social media sites or like most of us search for a painter online.
You find a few painting companies and call them up, most won't answer and the ones that have a voicemail will either call back, never call back or take days or weeks to call back, remember this initial first call is a good indicator how you will be treated the whole time,
So you called us and first you will speak to either Tracy or Tanya who will get all of your contact information and ask some very important questions such as time frame, have you used a professional painting company before and what is your budget, these questions are super important as it will tell us if we can offer you what you're looking for and if we're a good fit for each other. Once they have all of this information they will set up a mutually good time for your estimate.
The day before your estimate they will send over some basic information on what to expect, the time we will arrive and also confirm this appointment is still good. It is important that whoever is making the decision will be onsite, so many expectations can be missed if this person or persons are not all at the estimate.
When I am on the way that day should I be one minute late we will call to notify you, my track record is awesome and I prefer to be early but sometimes things happen out of our control? When I arrive I will greet you and hand you a business card and ask you to show me and explain exactly what you would like done, when and by what means.
After we walk through I will go back to the beginning and measure each surface if needed and write all of this down in a clear and concise manner. Once I have all the measurements we will go back over the project, talk about paint choices, colors, accent walls and preparation of surfaces. By this time I have a pretty clear idea of what this project will take, sometimes I can offer a price right on the spot and this is preferred as we can speak about the budget at this time too. If not I will take it back to the office and in most cases email it over within a day or two.
Once we email it over Tanya or Tracy will confirm you received it and discuss moving forward at this time. We like to discuss the budget at this time to see if we need to adjust the scope of work to meet any budget issues, once we have agreed on a proposal, it is as easy as signing it, we get an instant notification you have accepted and we can begin the process on our end.
So trust me this an easy process at that, no hard pressure, when we give you a price it is the real price, we won't call back the next day giving a discount to sign now, our prices are real and we back it up , what we say is what we do.