Sunday, March 17, 2019

Exterior Painting Season


It's almost exterior painting season, how can we tell?
Every time the weather breaks for a day or so we get ten calls asking why we haven't started someone's project yet.

It never fails, we can come out of the coldest, wettest winter, it can snow yesterday but when it hits 40 degrees or so everyone will call, we chalk that up to excitement in getting the project done.

However we must have realistic expectations and know when it is really time to start your exterior painting, what no one wants to do is start a project and then the weather goes back down and we have to stop, and now we have ten projects started that we cannot finish, have to start new ones to keep everyone working and just a cluster of incomplete work.

Every painting contractor I know has come out of the worst 2018, weather-wise and many projects were held over to be done in the Spring, add to that your other work still scheduled and you have an interesting painting schedule to deal with.

Also, the temps are still dropping below freezing at night if you paint too far into the afternoon and the temperatures fall you could have some issues with the coatings.

We like to watch the weather closely and look ahead at the long range forecast and try to set projects up that way in the order that they were booked.

Remember there are other projects going on then just one and many that were booked ahead of yours, patience is the key when working with any good contractor.

Most paints now can go down to about 37 degrees, maybe a bit lower but we try to not press that if it is not absolutely needed. For the typical homeowner, this is not needed and they should simply wait, the projects that have to be done for a sale or a business or other reason other than we simply want it done are the priorities this time of the year.

Let's all hope for a great mild Spring and awesome summer so we can get all of our projects done early and or on time. We get to work with so many great people and businesses I wish we could do them all at one time but obviously, that is impossible.




Sunday, March 10, 2019

Amato Painting named finalist for Best Customer Service

Amato Painting is honored to be named a finalist for Best Customer Sevice for 2019 in the Best of the Valley from Lehigh Valley Magazine

Customer service is something we take very seriously and work on each and every day says Tanya Freed who heads up the administrative department at Amato Painting

Voting begins April 15th online and we hope all of our clients and friends can take a moment to help us out.



Amato Painting donates over $4000 in our annual Paint It Forward event

Amato Painting Donates over $4000 to Animal Shelter

Amato Painting with the help of Gleco Paint and Benjamin Moore held our annual Paint It Forward event. Together we were able to donate well over $4000 in paint and labor to The Center For Animal Health and Welfare of Easton.

It was a great day with a big turnout from each company as we added new colors to areas of the facility that was in desperate need of new paint.

On our initial visit, we saw peeling paint on handrails, doors and door frames that had to be removed and properly painted for the traffic the facility gets each day while helping dogs, cats and other animals.

Jeff from Gleco was key in planning and making sure everything came out as planned even running back to the store to retrieve some other items we needed to complete this project in one day.

one of the owners from Gleco was on hand showing us he can paint as well as he can run a paint store and Benjamin Moore had a representative on had as well supplying us with breakfast and lunch which everyone appreciated.

Our painters and office staff helped out, painting the large handrail and fencing that leads to the area where all the dogs are while Ryan painted the bathroom a new fresh bright color.

Putting all of our other projects on hold for one day is no easy task, it takes understanding from our clients, the painters donating their time and everyone putting their phones down to help others.
But the feeling you get from doing this is a reward in itself.

"We hope we can continue this and even expand it in the coming years," said Ryan





Wednesday, February 27, 2019

Can you go lower in price?

Can you lower your price?





"We received your proposal, we are still getting other estimates but yours is the highest so far, can you do any better on your price?" John A. Easton,Pa


Thank you for emailing, we can certainly discuss the price, I am glad you reached out but first, can we review the time and conversation we had while I was out there?
You mentioned when I was there that quality was the most important thing to you. has that since changed?


The reason I ask is now you are comparing our proposal to price alone. in my experience comparing price alone only works when you're comparing the same product or experience, we do not feel anyone can match our experience, communication and value at all. were top quality products still important? someone to be available to answer any questions you may have?
Do the other companies have someone answering the phone 24/7 or allow you to text or chat with them?


Are their painter's employees or subcontractors? Not knowing who will do your project until they scramble to find someone? These are all questions you should ask not to mention the insurance and workers compensation needed to protect your amazing house or business.

There are certainly more things. the un saids that are important such as training our painters, safety and knowledge and relationships in the painting industry that we bring.

If this has all changed please send us the other proposals and we will review and make sure we all match one another in promises, experience and being able to give you the project you hope for the price promised by others.


Ryan Amato 


This is a real conversation guys, one we get frequently and we always answer the same way, we're not a commodity, we are offering our experience and training over the years and the value our companies bring. don't let under cutters threaten you, they are just disrupting the market with sales pitches, getting things done in one day the lowest price etc.
there aren't many shortcuts that can be taken that will not effect your projects. there will always be a lowest price but at what expense.?

Monday, February 25, 2019

Imagine getting a painting estimate with no stress

Imagine ending the frustration of getting estimates

Getting any type of estimate can be frustrating right? Most companies don't have someone to answer the phone let alone will they call you back and if they do getting them to come out on time is even harder.   

I am not sure what it is with the painting industry but painting companies are even worse at this, it could be that anyone can buy a pair of paint pants and a business card and pretend to be in business.
The issue is they are not trained in business or customer service at all.

They may the best painter around but if they cannot service their clients how do you think your project will go if it starts at all? Do they know they need more than just liability insurance or what taxes are due? I have been around this industry awhile now and I can tell you the answer is no.

When we took a look around at the other competitors if you consider them competitors at all we realized there was certainly something missing and that was the attention to communication from the initial call to the completion of the project so we decided we would end that.

With us, you can schedule an estimate right online, no need to speak to anyone for all the people who love to schedule online. Schedule now 
This was the first thing we have done, you can also chat directly with us through our website at www.ryanamatopainting.com during normal business hours and if you happen to call after hours we brought in a call center to make sure we didn't miss your call.
All this along with our internal checks and balances has made us the number one company prioritizing customer communication. Now we are human so even with all of that something may be missed, we work hard to make sure that doesn't happen though.

We take this so seriously after each project we send out a report card to see how we are doing and get amazing reviews on our client support, we have become friends with so many of our clients it's a great feeling to go out and see everyone and also that they feel comfortable to refer us to their family and friends.

These are certainly things to consider when hiring a company, any company to work around your home, a low price alone does not make a great job, yes you may make it through without a problem but if something comes up don't you want it to be handled quickly or a stress free project in the first place?

We make a point to get you a price on the spot if not the same day, are the other painting companies showing up or getting a proposal they promised right back to you? How has communication been? We send a few text reminders, emails, and a phone call to remind you of an appointment or follow up to answer any questions.  

If you need anything done please feel free to reach out anytime, I can guarantee someone will get back to you. 484-821-7112

Tuesday, February 19, 2019

Get to know us: Tag Entwisle

Get to know us 

Tag Entwisle

Tag is our operations manager and comes to us from his past management experience with Gold's Gym and Amazon. He brings a devotion to the company culture, great communication and always strives to be a role model to our staff.

We were lucky enough to bring Tag in, his current role has the responsibilities of managing all the painters and crew leaders, the daily schedule, making sure all the clients are satisfied. He developed a year long training system for the painters.

Accountability is a must for Tag and expects and demands it from everyone around him but at at the same time is fair and loyal.

He has overseen many different projects from commercial painting, small and large to residential interior and exterior projects.

He has worked directly with Benjamin Moore to learn all the new products as well as the ones we currently use each day.

There is no rest in our office but when Tag has free time he loves working out as well as spending time with his to girls. Fun fact Tag has competed and will be competing again in bodybuilding show.


Friday, February 15, 2019

Amato Painting Visits Benjamin Moore Headquarters

Ryan, Tanya and Kevin Visit Benjamin Moore Headquarters

We were lucky enough to be invited to Benjamin Moore's Headquarters in Montvale, NJ to take part in a group question and answer session with many of their departments such as marketing, color, and more.







We have developed a great relationship with Benjamin Moore through our local store Gleco Paints, not your average paint store by any means, their service and concern about our business and company go well above anything else any other store or company has ever been able to offer.

I have been lucky enough through them to meet many people from Benjamin Moore and through that, I was asked if I would be interested in offering my knowledge and experience in the painting industry in a formal group discussion which will be filmed and used for training, social media, and other outlets.

So I gathered up a few people from our team, a painter Kevin who has been with us the longest and brings a unique perspective to the painting industry, our office manager Tanya who has a hand in almost every process in the company and myself who gave a perspective of marketing, daily operations and  anything else they wanted to hear about.

Our day started with about an hour and a half drive down, it was great to get out of the office for a day, I was shown some of the questions before I arrived but I wanted my answers to be genuine and not planned so I did not really look at them or show them to my team.

We arrived early in the morning being greeted by Brian and James, and a bunch of cameras, we would be filmed much of the day.

From there we were given a brief tour of the offices, meeting many great people throughout the day, some I knew personally and some I knew from Linkedin. Everyone was so nice and welcoming to us.

We were able to take a break and just chatted about paint coatings, faux finishes and in that conversation, a few great ideas came from James regarding some marketing ideas for our company, I wrote those down right away, sometimes it takes throwing things back and forth and great ideas will come out of those conversations.

Skipping ahead we then filmed in their store of the future to get some footage of the day before we went to lunch with Benjamin Moore and the film crew.

After lunch again we took a tour around the office and ended up at the room that was prepared for our question and answer session.

Not being prepared is slightly nerve-wracking however we were going to discuss topics I know well and love so I figured it would be easy enough.

We were hooked up to the wireless mics and cameras are rolling and then the questions began, I have to say the people of Benjamin Moore were awesome, they made it very easy with great questions, I was asked about everything from my background in the painting industry, hiring, marketing, paint coatings, likes, and dislikes.

It was great to hear Tanya and Kevin also speak about the company, I got a lot of great information from the group, and many things to take back with us and review. We filmed for about two and a half hours and wrapped up the day doing some voiceover work and saying our goodbyes.

Also on the way out we were lucky enough to meet and say hello to Dan Calkins their Ceo, who was very appreciative of our work and marketing efforts.

I wanted to Thank Brian who invited us down, has been awesome to work with and who has become a friend as well, we appreciate everything they have done for us and we can't wait to see the finished product.