If the painting estimator, foreman and painter do not know your expectations for the project rest assured you're gambling with your satisfaction of your home or business.
If the painter is doing the job his or her way but you have a completely different idea in your head it is ripe for disaster
This is one reason we will not do estimates without meeting the decision maker and interviewing them about their project, what they expect and want so they are 100% satisfied at completion.
The number one missed expectation is general patching. What gets patched on a job before painting, how smooth will the walls be? This is all up for debate.
Check out this video I made regarding general patching of your painting project, it can help save some bad feeling sand money.